Help Guide for KVB Virtual Account

This site will help you unlock the power of KVB Virtual Account Service


01

Review e-statements

  1. Access “e-statements” on the main menu to view the panel
  2. Select date and click “Search”, search result will show on the table.



  3. Click icon on “Download PDF” column to download specific e-statement.



NOTE: e-Statement will only be generated when there is at least one transaction on that day. The e-statement will be generated in pdf file format every day during mid night of your region’s time.


If you have any question or need some help, contact our support (cs@mail.kvbgc.com).


02

Batch Export e-Statements

  1. Click “Batch Export” to access batch export function



  2. Select the e-statement to be batch exported in one go and click “Export Selected”. It might take some time to generate, please be patient.



Contact Us

Send your question to email HK.sales@kvbgc.com if you need more help on using KVB Virtual Account service.